Are Employee Satisfaction Surveys Worth it?

employee-satisfaction

Companies with engaged, satisfied employees outperform those without these kinds of workers by 202 percent!

If you don't want those kind of results, then maybe creating an action plan to keep your employees connected to their work isn't worth it. But if you do, employee satisfaction surveys are a sure way to help you gain insight into employee happiness and increase engagement!

Explained below is the importance of employee satisfaction and why it's worth taking seriously. We’ll also share some sample employee satisfaction survey questions you can use to learn more about your team.

Does employee satisfaction matter?

As we mentioned above, employee satisfaction can have a big impact on a company’s performance and overall productivity. There are other reasons to make it a priority, though, including the following:

  • Reduce employee turnover: When workers aren’t satisfied with their jobs, they’ll be more inclined to look for new positions and won’t feel a strong sense of loyalty to the company
  • Reduce absenteeism: Dissatisfied employees are also more likely to take extra days off, which can impact productivity and increase stress for other team members
  • Increase employee referrals: If workers are satisfied with their jobs, they’ll be more likely to refer their friends when new positions open up; this can help you to attract more top-level talent and keep the business growing
  • Improve employee mental health: Low levels of employee satisfaction have been linked to higher levels of mental distress (anxiety, depression, feelings of inferiority, etc.)

This last point is especially pertinent in 2021. After all, the most recent Work Health Survey revealed that most employees (83 percent) were experiencing signs of burnout and 59 percent said they weren’t receiving adequate support that would help them manage their stress.

By taking employee job satisfaction into account, managers can do a better job of showing up for their team members and supporting their overall well-being.

Sample employee satisfaction survey questions

Before you can start working to improve employee satisfaction in your company, you first need to get a baseline idea of where your team members stand. This is where employee satisfaction surveys come in.

In a perfect world, managers will ask a few simple employee satisfaction survey questions every week. This helps them to gauge their workers’ sense of happiness and job satisfaction regularly. They can also see how it correlates to things like their current workload or changes to the overall office environment. 

Ideally, employee satisfaction survey questions will meet the following criteria:

  • Be simple, straightforward, and easy to understand
  • Promote engagement (if your questions require too much extra effort or thought, employees may be less likely to respond to them and provide valuable data)
  • Be questions that people can answer willingly (without fear of repercussions)
  • Make the responder’s identity known, rather than keeping them anonymous, as this makes it hard for managers to reach out and ask follow-up questions that can help them improve their current practices
  • Promote meaningful conversation and encourage helpful feedback for managers and team leaders

The following are examples of simple, engaging, and meaningful questions that managers might want to include on their employee satisfaction surveys:

  1. What are you enjoying most about the company culture? What is something that could be improved?
  2. Do you feel your manager is responsive to your feedback? Please explain.
  3. What accomplishment are you most proud of this week? Do you feel that "win" was celebrated by others on your team?
  4. Do you feel that management is transparent when communicating with employees or giving feedback on projects?
  5. Do you agree that work is evenly distributed across your team? If not, how could this be better supported?
  6. Do you consider your work to be meaningful?
  7. What types of career development opportunities could you benefit from?
  8. Do you feel you have adequate time to complete tasks?
  9. On a scale of 1-10, how clearly do you understand your job responsibilities?
  10. What changes could we make that would improve your experience at our company?
  11. On a scale of 1-10, how efficient is your manager when communicating and sharing company news?
  12. On a scale of 1-10, how much do you think your manager values your feedback?
  13. On a scale of 1-10, how open do you feel our organization is to change? Why?
  14. On a scale of 1-10, how connected do you feel to your team members and manager? Why?

Let Weekdone help you structure your surveys

At this point, you’re convinced that employee satisfaction surveys are worth it, and you know what kind of questions to include in them.

Wouldn’t it be nice if there was a digital platform that helped you customize these questions and distribute them weekly?

Good news: There is! Weekdone gives you a chance to understand your employees on a deeper level through employee engagement pulse surveys. You’ll get valuable consistent feedback from team members that you can use to secure company values and drive goals forward.

When you use Weekdone to learn more about your team’s job satisfaction, you’ll receive a tool that allows you to customize your surveys. Simply pick 5 questions that your workers will receive each week…they can answer on their own time with no repercussions if they forget! As a manager, you can change these questions as often as you'd like depending on your company needs.

Ready to give it a try? Register today for a free two-week trial.