Implementing a new goal setting methodology and getting your employees to adapt a new software is never an easy process. That is why our customer success team here at Weekdone is ready to help you every step of the way. We'll help you discover how to get the most out of Weekdone and implement it in your team with minimal hassle.
Here is a short overview of how Weekdone onboarding works. The active trial process takes about 2 weeks but afterwards, you'll still get all the support from us that you need.
#1 Understanding your needs
When you sign up to and invite your first team members, one of our customer success managers will contact you to better understand what got you interested in Weekdone and how we can help your team adopt the product as efficiently as possible.
Our entire training program will be customized based on your needs.
#2 Learning the product
To ensure your success we offer both product demos and OKR trainings at no extra cost to your company. Based on your needs, this may be a demo for your leadership or a specialized training session with your employees. Either way, the end result will be that your employees can use Weekdone.
#3 Setting your first OKRs in Weekdone
As the next step, you (or your OKR champion) will come up with the Objectives and Key Results (OKRs) for your company. Our customer success manager will review them with you and make sure you've set them properly.
After that, you'll be ready to start using Weekdone.
#4 The check in
After you've used the product for a month, we'll review your progress over a call and see if anything could be improved or changed.
In addition to this basic training, our specialists are available every day to answer any questions that come up. If you need help with anything, you can always contact our customer success team.
You can also take a look at the OKR case study page to see how other companies have implemented Weekdone. As Brais Suarez from BMAT told us: "It takes time to get the full benefits. You have to have a mindset that working with Weekdone is part of your job. Once you know it, it is very automatic".
We'll work with you every step of the way, so if you're ready to try out Weekdone with your team, get started now.